Terms of Service

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Thunder Pro LLC ("Thunder Pro," "we," "us," or "our") regarding your use of the Thunder Pro platform and services. By accessing or using our services, you agree to be bound by these Terms.

Description of Service

Thunder Pro provides a comprehensive software platform designed specifically for cleaning businesses, offering:

• Route optimization and planning tools
• Customer relationship management
• Invoice and estimate generation
• Appointment scheduling and management
• Employee management and tracking
• Payment processing integration
• Business analytics and reporting

User Accounts and Registration

Account Creation

To use our services, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts. Our services are intended for business use by cleaning service providers.

Account Security

You are solely responsible for all activities under your account. You must immediately notify us of any unauthorized access or security breaches.

Subscription Plans and Payment

Subscription Fees

Thunder Pro offers various subscription plans with different features and pricing. Current pricing is available on our website and subject to change with notice.

Payment Terms

• Subscription fees are charged monthly or annually in advance
• All fees are non-refundable except as required by law
• Failed payments may result in service suspension
• You authorize automatic billing to your chosen payment method

Free Trial

We may offer free trial periods. Your subscription will automatically begin after the trial period unless you cancel before the trial expires.

Acceptable Use Policy

You agree not to use our services to:

• Violate any laws, regulations, or third-party rights
• Upload malicious software or attempt to disrupt our systems
• Access or attempt to access other users' accounts or data
• Use our services for any illegal or fraudulent activities
• Reverse engineer, decompile, or disassemble our software
• Resell or redistribute our services without authorization
• Send spam or unsolicited communications through our platform

Data and Privacy

Your Data

You retain ownership of all data you input into our platform. We process your data in accordance with our Privacy Policy to provide our services.

Data Security

We implement industry-standard security measures to protect your data. However, no system is completely secure, and you use our services at your own risk.

Data Backup

While we maintain regular backups, you are responsible for maintaining your own backup copies of important data.

Intellectual Property

Our Rights

Thunder Pro and all related intellectual property, including software, trademarks, and content, are owned by Thunder Pro LLC. We grant you a limited, non-exclusive license to use our services.

User Content

By uploading content to our platform, you grant us a license to use, store, and process that content solely to provide our services to you.

Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may perform maintenance, updates, or modifications that temporarily affect service availability.

We reserve the right to modify, suspend, or discontinue any aspect of our services with reasonable notice.

Termination

Termination by You

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period.

Termination by Us

We may suspend or terminate your account for violations of these Terms, non-payment, or other legitimate business reasons.

Effect of Termination

Upon termination, your access to our services will cease, and we may delete your data after a reasonable period, except as required by law.

Disclaimers and Limitation of Liability

Service Disclaimers

Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the maximum extent permitted by law, Thunder Pro's total liability for any claims related to our services shall not exceed the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

Indemnification

You agree to indemnify and hold Thunder Pro harmless from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or infringement of third-party rights.

Governing Law and Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these Terms will be resolved through binding arbitration in Los Angeles, California, except for claims that may be brought in small claims court.

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Thunder Pro regarding our services.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

Assignment

You may not assign these Terms without our written consent. We may assign these Terms to any affiliate or successor entity.

Changes to Terms

We may modify these Terms at any time by posting updated terms on our website. Significant changes will be communicated via email or platform notification. Your continued use constitutes acceptance of the modified Terms.

Contact Information

For questions about these Terms of Service, please contact us: